Why Safety Comes First on the Bali–Gili Route

The route is stunning but dynamic: swell shifts quickly, the channel is busy, and tropical weather can flip. So we run the crossing more like an airline than a casual ferry: check-in cut-offs, briefings, capacity limits, and clear go/no-go calls.

• Licensed vessels & scheduled inspections that meet Indonesian marine standards.
• Capacity discipline: no overloading; weight is balanced for stability.
• Real-time updates: WhatsApp/SMS alerts when sea state changes.

If conditions aren’t safe, we delay or refund—never push through bad weather.

Onboard Gear: Life Jackets, EPIRB, and Spare Parts Ready

We outfit every boat for the “just in case,” even when odds are low.

• SOLAS-approved life jackets for every guest, kids’ sizes on request.
• EPIRB + GPS + VHF/DSC radios for distress signaling and constant tracking.
• Fire safety: extinguishers, fire blanket, and engine-room suppression.
• Twin engines on strict service intervals plus a pre-departure checklist.
• Essential spares onboard (belts, filters, fuses) so small issues can be fixed at sea.

Crew & Training: Licensed, Drilled, Ready

Great boats are only as safe as their crews. Here’s what we require:

• Captains hold ANT/ATT licenses plus route-specific hours on Bali–Gili.
• Deck crew complete BST (Basic Safety Training), crowd management, first aid, and CPR.
• Quarterly drills: man overboard, fire, abandon ship—passengers are welcome to observe.
• Annual third-party audits to satisfy standards and insurance requirements.

Weather, Swell, and Capacity Policies

Sail decisions = data + operational limits

We monitor wind and swell before, during, and right up to departure. If it crosses our limits, we do not sail—simple and transparent.

• Go/No-Go: enforced when significant wave height exceeds limits or the Port Authority issues an advisory.
• Route swaps: Serangan ↔ Padang Bai may change if that’s the safer option; passengers choose how to proceed.
• Clear refund/rebook: safety cancellations get rebook or refund options via the FAQ.
• Tidy stowage: heavier bags are secured low for stability.

Safety beats punctuality. We communicate changes as fast as we can.

Before You Sail: What You Can Do

A little prep makes the ride smoother—and helps the crew move fast if something unexpected happens.

• Confirm your departure the night before; keep your phone reachable.
• Pack a small day bag for essentials; keep electronics in something water-resistant.
• Take seasickness meds 30–60 minutes before boarding; choose a midship seat for stability.
• Wear sandals; boarding can be via beach or wet jetty.
• Tell the crew about pregnancy, medical needs, or mobility assistance.

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Onboard Briefing & Emergency Signals

Once seated, the crew will show you how to wear a life jacket and where to exit. A few sounds to note:

• Three short blasts: attention/assembly.
• One long blast: abandon ship signal.
• Follow the crew: life rafts are fore and aft.

If you start to feel queasy, tell the crew early—they’ll move you to a calmer seat and bring bags and water.

Quick FAQ: Seasickness, Insurance, Special Assistance

– Seasickness? Sit midship, face the horizon, ventilate; limited meds at check-in.
– Insurance? We carry operator liability; guests should hold travel insurance that covers marine transport.
– Weather cancellations? Notices via WhatsApp/SMS/email; rebook or refund per policy.
– Mobility support? Crew assist with boarding—flag it when booking.
– Infants & car seats? Allowed with a guardian; infant life jackets available.